WhatsApp Flows

Automate FAQ answers, route questions to the right department, get to the root of customer intent, and save your team time with WhatsApp Flows.

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These companies also use Saysimple


Benefits of WhatsApp Flows

Automate the handling of FAQs, route conversations to the right department, and have time left over for complex requests.

Automated replies

Automate answers to FAQs so your agents have more time to tend to complex requests.

The right department

Gather additional information so queries reach the right department, saving time for your agents and customers. Watch your customer satisfaction increase.

More time

Enable your agents to work more efficiently. With more time for questions that need extra attention, you’ll see an increase in employee satisfaction.


Experience the WhatsApp Flowbot the way your customers do

Simply scan the QR code or use the link below to get started and learn more about the. benefits of WhatsApp Flowbots.


FAQ Automation

Answer frequently asked questions automatically with WhatsApp Flows. Here’s how: the customer sends a WhatsApp message and receives an automatic response serving the most frequently asked questions. This way, your team keeps more time.


Sort and route incoming questions

Uncover the intent and urgency of an incoming question with a WhatsApp Flow. Sort and route questions to the department and/or agent best equipped to help the customer.


Personalised product recommendations

Save your customers’ time by providing personalised product recommendations via WhatsApp Flows. Find out what your customers need by asking specific questions or linking the Flow to your CRM.


This is what our customers say

More than 500 companies use Saysimple to organize their communication flows more efficiently.

Luc Verhagen

Dusseldorp BMW

You distinguish yourself by being available outside office hours. And that's what we stand for. We do not want to deal with customers functionally, but want to surprise them personally. This is possible thanks to Saysimple.

Rienk de Jonge

Vakantiepark Pean

We have a lot of contact with the Saysimple team. Actually much more than you would expect from a software provider. They think along with us from the start, which works very well!

Thomas Reijneveld

Severs Breeman BMW & MINI

Together with Saysimple we have opened a new chapter in customer communication. Every conversation via WhatsApp saves our employees another phone call. That saves time and therefore money.

These companies also use Saysimple


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